Frequently Asked Questions

Creating a Tickzen account is simple. Click the "Sign Up" button in the top right corner of our website. You can register using your email address, or sign up with your Google or Apple account for a faster process. After providing the required information, verify your email address by clicking the link sent to your inbox, and your account will be activated.

Yes, protecting your personal information is our top priority. We use industry-standard encryption protocols to secure your data both in transit and at rest. We never sell your personal information to third parties. You can review our comprehensive Privacy Policy to learn more about how we handle your data.

To reset your password, click on "Login" in the top right corner of our website, then select "Forgot Password?" Enter the email address associated with your account, and we'll send you a password reset link. Click on the link in the email and follow the instructions to create a new password. For security reasons, password reset links expire after 24 hours.

To delete your account, go to your Account Settings, scroll to the bottom of the page, and click on "Delete Account." Please note that this action is permanent and will remove all your data from our system, including watchlists, portfolios, and saved analyses. If you're having issues with our platform, we encourage you to contact our support team before deleting your account, as we may be able to resolve your concerns.

Currently, each account can only have one user profile. However, you can create multiple portfolios and watchlists within your account to organize your research by strategy, goal, or any other criteria that suits your needs. We're considering adding support for multiple user profiles under one account in future updates, particularly for family accounts or multi-user team workflows.

Tickzen offers four plans for AI-powered stock analysis. All plans are focused exclusively on stock analysis reports — content automation pricing is separate.

• Free Plan ($0): 5 stock analysis reports per month (resets monthly) with full Pro‑level analysis and metrics. Perfect for new users and casual researchers.
• Pro Plan ($15/month): 35 stock analysis reports per month. Same full Pro‑level content as Free users but with a higher monthly quota.
• Pro+ Plan ($39/month): 100 stock analysis reports per month. Everything in Pro, plus advanced risk metrics, AI directional insights, entry timing windows, projection ranges, analysis scenarios, and full scenario summaries.
• Enterprise Plan: Contact sales for pricing and unlimited reports. Everything in Pro+, plus full REST API access, custom integrations, dedicated account manager, SLA guarantees, white-label reports, and custom data pipelines.

Visit our Pricing page to compare plans and get started.

The Free Plan gives you 5 stock analysis reports per month at no cost — no credit card required. Each report includes full Pro-level analysis, such as:

• AI-powered insights and commentary
• Advanced technical indicators (MACD, SMA, HV, Beta)
• Ownership, valuation and support/resistance data
• Sentiment scoring and fundamental overview
• Early access to new features

Quota resets every month. Once you hit the five‑report cap, you can upgrade to a paid plan to continue generating reports.

Pro ($25/month) gives you 40 reports per month with advanced technical indicators, ownership data, valuation metrics, support/resistance levels, and sentiment scoring — ideal for users who need deeper analysis than the free tier.

Pro+ ($45/month) gives you 80 reports per month and adds everything in Pro plus:

• Projection range (min/max bands)
• Potential analysis scenarios
• AI directional insights: Positive, Neutral, or Cautious
• Entry timing windows
• Risk metrics: VaR, Sharpe ratio, Sortino ratio, max drawdown
• Full scenario summary narrative

Pro+ is best for active researchers and creators who need comprehensive risk-adjusted analysis.

The Enterprise Plan is priced by quote and designed for teams, developers, and institutions that need unlimited access and programmatic integration. Contact our sales team to discuss volume, API access, or custom terms.

Enterprise includes everything in Pro+, plus:

• Full REST API access — integrate Tickzen reports directly into your own applications
• Custom integrations and data pipelines
• Dedicated account manager
• SLA guarantees
• White-label report output

You are billed only for the reports you generate. There is no minimum commitment. To get started with Enterprise, please visit our Pricing page or contact our team.

The subscription plans listed above cover stock analysis reports only. WordPress content automation is a separate feature set and is not included in the plan quotas above. If you use the WordPress publishing workflow, the reports consumed count against your stock analysis quota in the same way as manual analyses.

For questions about large-scale publishing workflows or custom automation pricing, please contact us directly.

Yes. You can upgrade from any plan at any time from your account settings. Upgrades take effect immediately. If you downgrade, the change will apply at the start of your next billing cycle and your remaining quota for the current period will continue to be available until renewal.

Enterprise customers on the pay-per-report model can switch to a monthly plan at any time. Contact our support team if you need assistance with a plan change.

Tickzen works best with modern web browsers. We officially support:

• Google Chrome (latest 2 versions)
• Mozilla Firefox (latest 2 versions)
• Safari (latest 2 versions)
• Microsoft Edge (Chromium-based, latest 2 versions)

While the platform may work on other browsers, we recommend using one of the officially supported browsers for the best experience. We do not support Internet Explorer.

Currently, Tickzen is exclusively available as a web platform optimized for desktop and mobile browsers. We've designed our website to be fully responsive, providing a seamless experience across different screen sizes. You can access all features of Tickzen from your smartphone or tablet by simply visiting our website in your mobile browser. We may develop dedicated mobile apps in the future based on user demand, but our current focus is on enhancing our web platform.

Yes, Tickzen allows you to export your stock analysis data and reports in HTML format. You can save these reports for offline access or to share with others. Additionally, when using our WordPress integration, the reports are automatically formatted and published directly to your WordPress site without requiring manual export and import steps. Visit the Reports Download section to access your exported reports.

Tickzen's WordPress integration allows you to automatically publish professionally formatted stock analysis content to your WordPress site. The process works as follows:

1. Create a Publishing Profile by navigating to the Publishing Profile Dashboard
2. Configure your WordPress connection by providing your site URL, WordPress user credentials, and other settings
3. Select which report sections to include in your published content
4. Go to the Run Automation page and select the ticker source (upload a file or manual entry)
5. Start the automation process, which will generate and publish content according to your settings

The content is automatically formatted with proper headings, paragraphs, bullet points, and includes SEO optimization. You can connect up to 2 WordPress sites with the current free access, with more sites available in our upcoming paid plans. Visit our WordPress Integration Guide for detailed instructions.

Our financial data is updated according to the following schedule:

• Market Prices: End-of-day data with daily updates
• Technical Indicators: Calculated based on the latest available price data
• Financial Statements: Updated quarterly, typically within 24-48 hours after company filings
• Earnings Data: Updated within 24 hours of company releases
• News and Sentiment: Updated daily with the latest market news
• Analyst Ratings: Updated as new analyst reports become available
• Macro Economic Indicators: Updated as new data is released by official sources

This update frequency ensures you have access to comprehensive and reasonably current data for your stock analysis needs while maintaining our platform's performance.

Setting up a WordPress Publishing Profile is straightforward:

1. Navigate to the Publishing Profile Dashboard in your account
2. Click "Add New Publishing Profile"
3. Fill in the required fields:
• Profile Name: A name to identify this publishing destination
• Site URL: Your WordPress website address
• Default Google Sheet Name: For ticker lists (optional)
• WordPress Category ID: Where posts will be published
• Min/Max Scheduling Gap: Time between posts in minutes
4. Add at least one WordPress writer with:
• WordPress Username
• WordPress User ID
• WordPress Application Password
5. Select which report sections to include in your published content
6. Click "ADD PROFILE" to save your configuration

Once your profile is set up, you can use it to automate publishing to your WordPress site by going to the Run Automation page and selecting your publishing profile. For more detailed instructions, visit our WordPress Setup Guide.

After setting up your Publishing Profile, you can run the automation process:

1. Navigate to the Run Automation page for your profile
2. Check your current settings including:
• Your daily publishing quota (e.g., "Today: 8 / 15")
• Current ticker file and processing status
3. Select your ticker source:
• Upload/Use Saved File: Use a CSV or Excel file with ticker symbols
• Manual Entry: Enter specific tickers manually
4. If using a file, you can upload a new one to replace the current file
5. Start the automation process, which will:
• Generate content for each ticker
• Schedule posts according to your gap settings
• Assign writers from your profile to each post
• Publish directly to your WordPress site
6. Monitor the Activity Log for real-time updates on the publishing process

The automation will process tickers according to your settings, spacing out publications to maintain a natural publishing cadence on your WordPress site. You can track progress in the Activity Log, which shows which tickers have been processed and which writer was assigned to each. For troubleshooting, visit our WordPress Troubleshooting Guide