Frequently Asked Questions

Creating a Tickzen account is simple. Click the "Sign Up" button in the top right corner of our website. You can register using your email address, or sign up with your Google or Apple account for a faster process. After providing the required information, verify your email address by clicking the link sent to your inbox, and your account will be activated.

Yes, protecting your personal information is our top priority. We use industry-standard encryption protocols to secure your data both in transit and at rest. We never sell your personal information to third parties. You can review our comprehensive Privacy Policy to learn more about how we handle your data.

To reset your password, click on "Login" in the top right corner of our website, then select "Forgot Password?" Enter the email address associated with your account, and we'll send you a password reset link. Click on the link in the email and follow the instructions to create a new password. For security reasons, password reset links expire after 24 hours.

To delete your account, go to your Account Settings, scroll to the bottom of the page, and click on "Delete Account." Please note that this action is permanent and will remove all your data from our system, including watchlists, portfolios, and saved analyses. If you're having issues with our platform, we encourage you to contact our support team before deleting your account, as we may be able to resolve your concerns.

Currently, each account can only have one user profile. However, you can create multiple portfolios and watchlists within your account to organize your investments by strategy, goal, or any other criteria that suits your needs. We're considering adding support for multiple user profiles under one account in future updates, particularly for family accounts or financial advisors managing multiple clients.

Tickzen currently offers free access to all features. Our subscription structure is as follows:

• Free Access: Full access to core features with reasonable limits including:
• 30 monthly analyses
• 2 WordPress sites
• Reports up to 4,000 words
• 6 writer profiles

Free access includes all technical indicators (RSI, MACD, Histogram), 15-year price history & charts, advanced fundamental analysis, WordPress automation, SEO optimization, analyst consensus integration, macro economic indicators, and advanced risk assessment.

We are developing premium plans that will be available soon:

• Starter Plan ($49): Coming soon
• Professional Plan ($99): Coming soon
• Enterprise Plan ($249): Coming soon

You can sign up to be notified when our paid plans with advanced features become available on our Pricing page.

We're currently working on developing premium features for our paid plans including advanced analytics, custom integrations, and dedicated support. Our planned tiers will include:

• Starter Plan ($49): Enhanced features for individual investors and smaller WordPress publishers
• Professional Plan ($99): Advanced capabilities for professional investors and medium-sized content publishers
• Enterprise Plan ($249): Comprehensive solution for institutional investors and large-scale publishing networks

You can sign up on our page to receive notifications when these plans become available. In the meantime, you can enjoy all our core features completely free through our Dashboard.

Our current free access includes reasonable usage limits to ensure a quality experience for all users:

• Up to 30 stock analyses per month
• Integration with up to 2 WordPress sites
• Reports with up to 4,000 words in length
• Access to 6 different AI writer profiles for content variety

These limits are designed to accommodate the needs of individual investors and small-scale publishers while ensuring our platform remains stable and responsive. When our paid plans launch, they will offer expanded limits and additional premium features.

You can sign up for notifications about our upcoming paid plans by:

1. Visiting our homepage
2. Scrolling to the "Paid Plans Coming Soon" section
3. Clicking on the "Get Notified When Available" button
4. Entering your email address in the form

We'll only use your email to notify you when our premium plans launch and won't share it with any third parties. You can unsubscribe from these notifications at any time. For more information on how we handle your data, please see our Privacy Policy.

Our upcoming premium plans are being designed to enhance your stock analysis and WordPress publishing experience with advanced features such as:

• Higher monthly analysis quotas
• Integration with more WordPress sites
• Longer and more detailed reports
• Additional AI writer profiles for more content variety
• Custom report templates
• Priority processing for faster analysis
• Advanced customization options for WordPress integration
• Dedicated support channels

The exact feature set for each plan will be finalized closer to launch. We're carefully designing these plans based on user feedback to ensure they provide excellent value.

Absolutely! While Tickzen offers powerful WordPress automation features, you don't need a WordPress site to benefit from our platform. You can use Tickzen to:

• Access comprehensive stock market analysis
• View technical indicators and charts
• Get fundamental analysis of companies
• Read AI-generated stock reports
• Review analyst consensus information
• Access macro economic indicators

The WordPress integration is an optional feature for those who want to publish financial content on their websites, but all the analysis tools and reports are available regardless of whether you have a WordPress site.

Tickzen works best with modern web browsers. We officially support:

• Google Chrome (latest 2 versions)
• Mozilla Firefox (latest 2 versions)
• Safari (latest 2 versions)
• Microsoft Edge (Chromium-based, latest 2 versions)

While the platform may work on other browsers, we recommend using one of the officially supported browsers for the best experience. We do not support Internet Explorer.

Currently, Tickzen is exclusively available as a web platform optimized for desktop and mobile browsers. We've designed our website to be fully responsive, providing a seamless experience across different screen sizes. You can access all features of Tickzen from your smartphone or tablet by simply visiting our website in your mobile browser. We may develop dedicated mobile apps in the future based on user demand, but our current focus is on enhancing our web platform.

Yes, Tickzen allows you to export your stock analysis data and reports in HTML format. You can save these reports for offline access or to share with others. Additionally, when using our WordPress integration, the reports are automatically formatted and published directly to your WordPress site without requiring manual export and import steps. Visit the Reports Download section to access your exported reports.

Tickzen's WordPress integration allows you to automatically publish professionally formatted stock analysis content to your WordPress site. The process works as follows:

1. Create a Publishing Profile by navigating to the Publishing Profile Dashboard
2. Configure your WordPress connection by providing your site URL, WordPress user credentials, and other settings
3. Select which report sections to include in your published content
4. Go to the Run Automation page and select the ticker source (upload a file or manual entry)
5. Start the automation process, which will generate and publish content according to your settings

The content is automatically formatted with proper headings, paragraphs, bullet points, and includes SEO optimization. You can connect up to 2 WordPress sites with the current free access, with more sites available in our upcoming paid plans. Visit our WordPress Integration Guide for detailed instructions.

Our financial data is updated according to the following schedule:

• Market Prices: End-of-day data with daily updates
• Technical Indicators: Calculated based on the latest available price data
• Financial Statements: Updated quarterly, typically within 24-48 hours after company filings
• Earnings Data: Updated within 24 hours of company releases
• News and Sentiment: Updated daily with the latest market news
• Analyst Ratings: Updated as new analyst reports become available
• Macro Economic Indicators: Updated as new data is released by official sources

This update frequency ensures you have access to comprehensive and reasonably current data for your stock analysis needs while maintaining our platform's performance.

Setting up a WordPress Publishing Profile is straightforward:

1. Navigate to the Publishing Profile Dashboard in your account
2. Click "Add New Publishing Profile"
3. Fill in the required fields:
• Profile Name: A name to identify this publishing destination
• Site URL: Your WordPress website address
• Default Google Sheet Name: For ticker lists (optional)
• WordPress Category ID: Where posts will be published
• Min/Max Scheduling Gap: Time between posts in minutes
4. Add at least one WordPress writer with:
• WordPress Username
• WordPress User ID
• WordPress Application Password
5. Select which report sections to include in your published content
6. Click "ADD PROFILE" to save your configuration

Once your profile is set up, you can use it to automate publishing to your WordPress site by going to the Run Automation page and selecting your publishing profile. For more detailed instructions, visit our WordPress Setup Guide.

After setting up your Publishing Profile, you can run the automation process:

1. Navigate to the Run Automation page for your profile
2. Check your current settings including:
• Your daily publishing quota (e.g., "Today: 8 / 15")
• Current ticker file and processing status
3. Select your ticker source:
• Upload/Use Saved File: Use a CSV or Excel file with ticker symbols
• Manual Entry: Enter specific tickers manually
4. If using a file, you can upload a new one to replace the current file
5. Start the automation process, which will:
• Generate content for each ticker
• Schedule posts according to your gap settings
• Assign writers from your profile to each post
• Publish directly to your WordPress site
6. Monitor the Activity Log for real-time updates on the publishing process

The automation will process tickers according to your settings, spacing out publications to maintain a natural publishing cadence on your WordPress site. You can track progress in the Activity Log, which shows which tickers have been processed and which writer was assigned to each. For troubleshooting, visit our WordPress Troubleshooting Guide